Archive for August, 2012

August 11, 2012 @ 11:34 AM

The Implications of Sarbanes-Oxley on Call Centers

The Sarbanes-Oxley Act (SOX) In response to a number major corporate and accounting scandals early in the new millennium (which cost investors billions of dollars), Congress passed the Public Company Accounting Reform and Investor Protection Act, otherwise known as the…

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