Archive for April, 2012

April 12, 2012 @ 8:59 AM

Keeping your call center platform HIPAA-compliant

Keeping your call center platform HIPAA-compliant is critical to your health industry customers Congress passed the Health Insurance Portability and Accountability Act (HIPAA) in 1996 to protect the privacy rights of individuals and their confidential medical records. Under HIPAA, healthcare…

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