Archive for March, 2013

March 25, 2013 @ 11:04 AM

Call Recording Series Part II: What Changed in Call Recording?

  By Gregory J. Robb, Research Assistant, Applied Business Technologies, LLC In Part One, we waxed nostalgic about the developments in the “answering machine” throughout the 20th Century. In order to develop a deeper understanding of modern call recording, it…

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March 18, 2013 @ 7:03 AM

Call Recording Series Part I: A Neophyte History of Call Recording

By Gregory J. Robb, Research Assistant, Applied Business Technologies, LLC The Information Age stretches our abilities to remember the beginnings of technology. The history of call recording is no different. Those who initially used voice-recording to crack Morse code could…

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