Automated Call Recording Fills the Quality Assurance Void

These days, too many businesses do not meet their customers' expectations. Yet, technology has made world-class QA more affordable than ever. Call recording software generates for customer information than ever.

"Building a World-Class Quality Assurance Program" empowers its readers in the following topics:

• Industry Standard Practices
• Ways on Enhancing Business Benefits
• Call Recording: Application Advantages
• Service Enhancement Options

Gone are the days of the one-on-one follow-up phone calls. Discover what your customers want, remove barriers to satisfaction and train your reps well. Register now, and prosper from "Building a World-Class Quality Assurance Program."