Self-Service Text Messaging Products

Datasquirt's range of self-service SMS/Text modules allows organizations to integrate the wireless channel into their business with minimum fuss. Their customized solutions deliver real, measurable results designed to meet our clients' strategic objectives.

The explosive growth in mobile technologies and the instant power of SMS/Text is a powerful and intimate communication channel that many businesses want to harness.

Datasquirt's Self-Service SMS Modules Include:

  • Banking Solutions: secure 2 way SMS for account balances, transaction history & transfers. Fully integrated into contact center processes for superior client service. Full message receipting functionality.
  • Product / Service ordering: automated ordering solutions that integrate into existing POS and ERP solutions for real-time pricing and inventory management.
  • Debt Collection: automated inbound and outbound modules to assist in debt recovery & management. Full message receipting functionality. Fully integrated into CRM / ERP systems
  • Health Modules: automated appointment and patient care reminders designed to increase attendance levels and enhance out-patient support. Ideal for Hospitals and Health Boards.
  • Utility Solutions: automated meter readings, account management and real-time outage notifications. Segmented SMS broadcast function for "power saving" reminders to assist network demand constraints. Fully integrated into CRM / ERP systems
  • Automated Voting / Polling (Inbound or Outbound): for organizations who want immediate & intimate access to their stakeholders' opinions. Fully automated, with real-time reporting and information feeds. Also great for businesses wanting an innovative customer satisfaction measurement tool.
  • Account Information & management: automated inbound and outbound account balances, direct debit notices, transaction history etc. Fully integrated into CRM & ERP systems.
  • Transport / Freight Module: automated time-table information, taxi bookings. Freight management, track and trace, pick up requests.
  • Marketing Campaigns: personalized outbound SMS & Email broadcasts with real-time reporting, message receipting and inbound reply paths. Can be integrated into CRM systems.

Datasquirt deploys ubiquitous systems on widely available technologies like SMS, but always use open technologies to allow their clients to deploy newer technologies like MMS, WAP and 3G services when it is commercially viable for them to do so.

Customized Application Development:

Datasquirt develops a variety of unique, customized applications to solve their client's requirements. These are wide and varied. To date their personalized application development has included:

  • Mobile Commerce, Pizza Ordering via SMS
  • Information Systems: Public Transport information via SMS
  • SIM card solutions for field staff / mobile workers.
  • Real Estate Valuations via SMS
  • Debt collections via SMS
  • Taxi Bookings via SMS
  • TRAFFIC Cam: Real-time images of traffic conditions via GPRS.
  • Ringtone delivery via Premium SMS

To obtain further information on our consultancy services and custom solutions development, please CONTACT US.