OUR BLOG

November 24, 2011 @ 4:18 PM

Does your PCI Compliance meet industry standards?

ABT builds and maintains the finest “best practices” PCI DSS 2.0 compliance platforms DELRAY BEACH – The development of the Payment Card Industry Data Security Standard (PCI DSS) standard over the last decade has had a huge impact on the…

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September 15, 2011 @ 1:00 PM

CCR retention critical to profitability

ABT provides the best software and consulting services to reduce turnover and retain the best, most productive CCRs. DELRAY BEACH – Contact Center Representatives (CCR) can make or break a contact center business. Trained, professional CCRs are key assets to…

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August 10, 2011 @ 2:50 PM

Is your call center the top of the line?

It’s time for ABT to build you a cutting edge contact center performance platform! By Ryan Morrissey DELRAY BEACH – Recently, I spoke to a call center manager about having his company partner with Applied Business Technologies (ABT) to rebuild…

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